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One of our responders came across a stranded motorist on the M2 who had run out of fuel. Unfortunately, the motorist didn't quite get his vehicle completely off the carriageway onto the hard shoulder. With our responder in a fend off position, a Highways Agency vehicle, which had now arrived on the scene, towed the vehicle fully onto the hard shoulder with our responder talking the motorist through what was needed re. towing and steering. While the Highways Agency vehicle moved onto another call, our responder remained with the stranded motorist until the AA arrived to assist with the recovery.
